You can now send completed work to external reviewers for approval, without giving them access to your HINDSITE organisation.

Once your required internal approvals are complete, you can request an external review and nominate the person who needs to review the work.

They will receive a secure email invitation where they can view the completed work, download the report, approve it or request changes.

This makes it easier to include customers, contractors and other external stakeholders in your approval process, while keeping the review and approval history connected to the work in HINDSITE.

External reviews can be enabled and configured by an Admin in Settings.

Finding attachments from completed work just got easier.

You can now view all attachments linked to work order tasks in one place, including attachments from completed work instructions and tasks.

Simply open a work order and select the new Task attachments tab to quickly access everything that has been uploaded throughout the work order.

This makes it easier to review photos, files and other supporting evidence without needing to open each individual task or work instruction.

Finding what you need in Hindsite just got easier!

You can now search across the platform from one place, helping you quickly find and jump directly to the records you're looking for.

Search across:

Simply use the search bar in the top navigation, or press ⌘K on Mac / Ctrl+K on Windows to start searching.

Your 10 most recent searches will also be saved for quick access next time.

Search results respect your existing permissions, so you'll only see records and areas of Hindsite you already have access to.

Note: Search is currently available on the web platform only.

You can now set a priority on Work Orders, making it easier to identify what needs attention first and help teams prioritise work.

Choose from four priority levels:

Whether it’s routine maintenance or an urgent issue that needs immediate attention, priorities give your team clearer visibility over what needs to be actioned first.

You can now add custom fields to work orders, giving you more flexibility to capture and structure the job information that matters to your operations.

Custom fields can be tailored to your workflows, helping your team consistently capture important information such as purchase order numbers, job references, project details or other business-specific data directly within a work order.

Custom fields can be configured for your account by an Admin.

The work order pipeline has been expanded with additional statuses. Work orders can now move through:

Automatically populate fields in your work instructions using information set at the work order level, now including custom fields from assets, locations or companies.

Attach files directly to work orders, keeping supporting documents, reference material and other important information together with the work.

Create comment threads directly within work orders, making it easier to share updates, ask questions and keep conversations connected to the work.

Tag teammates to bring them into the conversation or subscribe to a thread to receive notifications when new comments are added.

Add Sections to work orders to group related work instructions and tasks together.