Improved calling experience
improved
Calls
HINDSITE has implemented a new calling engine, supported by Amazon Web Services.
This upgrade improves both the user interface and the quality of recorded calls within HINDSITE, which can now be viewed in HD 1080p.
Italian transcriptions
new
Content
Calls
Italian
can now be enabled as a video transcription option.
To enable Italian or one of other 23 languages HINDSITE supports, please contact your Customer Success Manager.
Image annotations
new
Content
Call out or highlight elements in images uploaded to HINDSITE with the new image annotation tool. Choose from different shapes and colours to make your annotation.
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Help Center update
improved
We've optimised and updated our Help Center to provide you with more relevant information about using HINDSITE.
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You can access the Help Center here or via the
Help
button in the navigation bar.
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Chat notifications in calls
new
improved
Calls
Chat notifications will now appear in the top right corner during a call.
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Move and copy content between workspaces
improved
Content
Move content between workspaces or copy to multiple workspaces.
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Viewing assigned workspaces on content
improved
Content
View the assigned workspace of a piece of content:
  • On the content overview page
  • In the sidebar
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  • On the content page
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Manage user accounts and workspaces
new
improved
Use the Admin panel to:
  • Add, delete and move users between workspaces.
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  • Add, delete and edit workspaces, as well as bulk assign and remove users.
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View workflow images full screen
new
Workflows
Click on an image in a completed workflow report to view it in full screen size.
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Workflow report improvements
improved
Workflows
A number of workflow report formatting improvements are now live.
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  • Size your images small, medium or large
  • Add, edit or delete custom commentary
  • Your organisation name and page numbers in the footer
  • Include or exclude instruction step types
  • Responsive page break and image formatting
  • Simplified page design
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